Shipping Policy

Shipping Policy
Thank you for shopping at Oudlora! Here's what you need to know about delivery.

Delivery Areas
We currently deliver across the United Arab Emirates (UAE).

Order Processing Time
Orders are processed within 1-2 business days after confirmation.

Delivery Time
Standard delivery takes 2-5 business days depending on your Emirate.

Delivery Charges
Free delivery is available on select promotions. Standard delivery fees (if applicable) will be shown at checkout.

Cash on Delivery (COD)
We offer Cash on Delivery across the UAE. Please have the exact amount ready for our delivery partner.

Order Confirmation
After placing your order, our team may contact you via phone or WhatsApp to confirm delivery details before dispatch.

Delayed Shipments
If your order is delayed beyond the estimated time, please contact us at [your email] or WhatsApp, and we'll investigate immediately.

Incorrect Address
Oudlora is not responsible for delays or non-delivery due to incorrect address information provided by the customer.