Terms of Service

Terms of Service
Welcome to Oudlora. By accessing or using our website, you agree to the following Terms of Service.

1. General
Oudlora offers perfumes, body mists, and bakhoor products across the UAE. By using our site, you confirm you are at least 18 years old or have guardian consent to make purchases.

2. Products and Pricing
We strive to display accurate product information and pricing in AED. We reserve the right to correct errors and update pricing at any time without prior notice.

3. Orders and Payment
Orders are subject to acceptance and availability. We primarily accept Cash on Delivery (COD) across the UAE.

4. Delivery
Please refer to our Shipping Policy for details on delivery timelines and coverage areas. Oudlora is not liable for delays caused by courier partners or unforeseen circumstances.

5. Returns and Refunds
Please refer to our Refund Policy for eligibility, timelines, and the return process.

6. Product Use
Our fragrance products are intended for personal use only. Please perform a patch test before full use if you have sensitive skin. Discontinue use if irritation occurs.

7. Limitation of Liability
Oudlora shall not be liable for any indirect or incidental damages arising from product use or misuse.

8. Intellectual Property
All content on this website, including text, images, and logos, is the property of Oudlora and may not be reproduced without written consent.

9. Changes to Terms
We reserve the right to update these Terms of Service at any time without prior notice.

10. Governing Law
These Terms are governed by the laws of the United Arab Emirates.